Bay Mobility
ADA Compliant • Dementia Friendly • CPR & AED Certified
We are a family owned and operated transportation company focused on improving the health of our community through providing friendly, safe, reliable, non-emergency rides to and from medical appointments. Errands and general outings are contingent upon availability.
Hours of Operation
Our standard operating hours are Monday through Friday from 8 a.m. to 5 p.m. Keep in mind that our availability and hours may vary based on your transportation requirements. Additionally, Saturday trips are subject to availability.
Pricing
Pricing is based on distance, wait time, number of riders, and accommodations needed. Please give us a call for more information. We can work with your insurance company if your policy includes these benefits.
Service Area
We serve Bayfield, Ashland, Iron, and Douglas Counties including trips to Duluth, MN. Exceptions can be made beyond this service area with advanced notice.
More About Bay Mobility
Our Drivers
Dementia Friendly Certified
CPR Certified
AED Certified
ADA Compliant
Our drivers are trained in First Aid, CPR, seizure precautions and defensive driving. Drivers are trained to use gait belts as well as all other safety equipment onboard.
We are certified as a dementia friendly business. Our staff have received training on how dementia effects individuals and on how better serve, assist, and understand clients with cognitive impairments in a dignified and respectful way.
Our Vans
A weekly check of systems is conducted to ensure the reliability, safety, and cleanliness of our vehicles. Our vans are equipped with first aid kits, fire extinguishers, flashlights, cell phones, and list of phone numbers of local first responders. Our vans are routinely serviced. Surfaces are disinfected between all rides. We carry full commercial auto and liability insurance. All vans are ADA compliant.
We accommodate standard and motorized wheelchairs and, of course, walkers and other mobility aids. Our vans have a rear loading ramp.
We have a standard transport wheelchair which clients are welcome to use during transport and throughout medical appointments. We also have a fully adjustable wide based step stool designed to assist those who prefer to ride up front but have difficulty transferring in and out. Vans are also equipped with gait belts to allow drivers to assist clients with mobility limitations.
Client Testimonials
CARLA, MARK & KEN ARE EXCEPTIONAL DRIVERS, VERY FRIENDLY & COURTEOUS. THEY ESPECIALLY ARE 
VERY CARING. THEY TELL ME WHEN THEY SEE FLASHING LIGHTS SO I CAN AVERT MY EYES ELSEWHERE SO I DON’T GO INTO SEIZURES
“While Bay Mobility is a newer contracted provider for Inclusa, they quickly became the most reliable. They are very quick in their responses to IDT re: transportation availability which is much appreciated by members who can feel reassured that they have a reliable transport option secured to ensure they can make it to important appointments. Bay Mobility has gone out of their way to be able to provide transport to challenging members and also during challenging situations. Bay Mobility also cares about the well being of the members and communicates very well with IDT to share pertinent information about member needs/concerns that they become aware of, which allows IDT to promptly outreach to the members to address concerns/risks, and ensure their needs are met. We are very lucky that Bay Mobility joined our network”